Access For Hope (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website (the “Site”) and our services (the “Services”).
Information We Collect
We collect information about you in the following ways:
- Information you provide to us: When you use the Services, you may provide us with certain personal information, such as your name, email address, phone number, and other contact information. You may also provide us with information about your financial situation, health, or other personal matters.
- Information we collect automatically: When you use the Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical information. We may also collect information about your use of the Site, such as the pages you visit, the links you click, and the searches you conduct.
- Information we collect from other sources: We may also collect information about you from other sources, such as public databases, social media platforms, and other third-party sources.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve the Services: We use your information to provide and improve the Services, such as to process your requests for assistance, to provide you with counseling or financial education, and to connect you with other resources.
- To communicate with you: We use your information to communicate with you about the Services, such as to send you newsletters, updates, and other information.
- To personalize your experience: We use your information to personalize your experience on the Site, such as by showing you content that is relevant to your interests.
- To protect our rights and interests: We use your information to protect our rights and interests, such as to prevent fraud and abuse.
How We Disclose Your Information
We may disclose your information to the following third parties:
- Service providers: We may disclose your information to service providers who assist us with providing the Services, such as payment processors, email providers, and data analytics providers.
- Partner organizations: We may disclose your information to partner organizations that provide services that are complementary to the Services.
- Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, or protect the personal safety of users of the Services or the public.
Your Privacy Choices
You have the following choices regarding your personal information:
- Access and correction: You can access and correct your personal information by contacting us at the contact information below.
- Marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Children’s Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the contact information below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated Privacy Policy on the Site.